Privacy Policy

Effective Date: 05 June 2022

This Privacy Policy explains how Lotus Star (Pty) Ltd, a company based in South Africa, collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

1. Who We Are

Lotus Star (Pty) Ltd (“we”, “our”, or “us”) provides strategic consulting services in energy, technology, and marketing. This website, www.lotusstar.co.za, is used to share information about our services and allow users to contact us or make service enquiries.

2. What Information We Collect

We may collect and process the following personal information:

  • Full name

  • Email address

  • Contact number

  • Company name

  • Job title or role

  • Information submitted through contact forms or consultation requests

  • Any other information voluntarily provided to us

3. How We Collect Personal Information

Your personal information may be collected through:

  • Contact forms on our website

  • Email or phone communications

  • Enquiries submitted through social media platforms

  • Direct communication via events, meetings, or referrals

4. Why We Collect Your Information

We use your information to:

  • Respond to enquiries or service requests

  • Communicate with you about our services

  • Improve our website and offerings

  • Send you relevant updates (if you opt in to marketing communications)

  • Meet our legal and regulatory obligations

5. Sharing of Information

We will not sell or rent your personal information. We may share it with:

  • Trusted third-party service providers or consultants assisting with project delivery

  • Legal or regulatory authorities if required by law

  • Our hosting or cloud service providers, who maintain appropriate safeguards

6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Object to processing of your personal information

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@lotusstar.co.za

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for or as required by law.

8. Security of Information

We implement appropriate technical and organisational measures to protect your personal data from loss, unauthorised access, or misuse.

9. Cookies

This website may use cookies or similar technologies to improve user experience and analyse site performance. You can adjust your browser settings to disable cookies if you prefer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date indicated at the top.

11. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact:

Lotus Star (Pty) Ltd
Email: info@lotusstar.co.za
Phone: 063 571 2548
Website: www.lotusstar.co.za